ClipCheckAI Support
Welcome to ClipCheckAI Support
We're here to help you get the most out of ClipCheckAI, your AI-powered video analysis assistant. Analyze short-form videos from TikTok, YouTube Shorts, Instagram Reels, and more. Find answers to common questions, learn about features, or get in touch with our support team.
Quick Start Guide
- Sign In: Create an account or sign in with your existing credentials
- Add a Video: Paste a video URL from TikTok, YouTube Shorts, or Instagram Reels, or select a local video file (up to 3 minutes)
- Ask Questions: Type your questions about the video content in the chat interface
- Get AI Analysis: Receive detailed AI-powered answers and insights about the video
- Continue the Conversation: Ask follow-up questions for deeper understanding
- Browse Your Library: Access your previously analyzed videos anytime from your searchable session history
Features
- AI-powered video content analysis
- Support for TikTok, YouTube Shorts, and Instagram Reels
- Local video file analysis (up to 3 minutes)
- Interactive chat interface for follow-up questions
- Searchable library of analyzed video sessions
- Secure user authentication via Firebase
- Privacy-focused: videos are not stored after processing
Frequently Asked Questions
Q: How does ClipCheckAI work?
A: ClipCheckAI uses advanced AI technology to analyze video content. Simply provide a video URL or upload a local file, and our AI will process the video to understand its content. You can then ask questions about the video and receive detailed, contextual answers through an interactive chat interface.
Q: What platforms are supported?
A: ClipCheckAI supports videos from TikTok, YouTube Shorts, and Instagram Reels. You can also upload local video files from your device (up to 3 minutes in length).
Q: Are my videos stored on your servers?
A: No. We prioritize your privacy. Videos are only used during the processing phase to generate AI analysis. Video content is deleted immediately after processing is complete. We never permanently store your videos.
Q: What is stored in my account?
A: Your account stores your chat sessions, including the video URLs/references, your questions, and AI-generated responses. This allows you to revisit previous analyses through your searchable session library. The actual video content is not stored.
Q: How long can videos be?
A: ClipCheckAI supports videos up to 3 minutes in length. This limit applies to both URL-based videos and local file uploads.
Q: Do I need an account to use ClipCheckAI?
A: Yes, user authentication via Firebase is required to use ClipCheckAI. This allows us to securely store your analysis history and provide a personalized experience.
Q: Can I delete my analysis history?
A: Yes, you can delete individual sessions from your library or request complete deletion of your account data by contacting our support team.
Troubleshooting
Common Issues
- Video URL not recognized: Ensure you're using a valid URL from TikTok, YouTube Shorts, or Instagram Reels. Some private or restricted videos may not be accessible.
- Local video won't upload: Check that your video is under 3 minutes and in a supported format. Try reducing the file size if upload fails.
- Analysis taking too long: Check your internet connection. Longer videos may take more time to process.
- Can't sign in: Verify your email and password. Try resetting your password if you've forgotten it.
- App crashes during processing: Try closing other apps to free up memory and ensure you have a stable internet connection.
- Chat not responding: Check your internet connection and try refreshing the session.
Contact Support
App Information
Version: Check for the latest version in the App Store
Requirements: iOS 14.0 or later
Privacy Policy: View Privacy Policy
ClipCheckAI - Understand any video with AI
© 2025 ClipCheckAI. All rights reserved.